Dedicated Servers

Key Benefits

24/7 support -- Including phone and Web-based live support chat, remote "hands and eyes"
Servers to fit your needs -- From single processor/single core servers, o dual processor/quad core - all reliable name-brand Dell servers
Fast order provisioning --All servers available within 24 hours, "Ready o Go" servers available in under an hour
Comprehensive storage options - support for a wide range of storage platforms from our scalable on-demand Storage Cloud to dedicated high performance direct attached storage (DAS) devices
Firewalls, load balancers and complex custom configurations including Private and Virtual Racks available
Backed by industry leading SLA - All servers have a 100% power and network guarantee

Managed Dedicated Servers (Alpha Professional Managed Dedicated Servers)

First-call resolution - Incidents assigned o premier support engineer who will manage it o completion, supported exclusively by certified engineers (RHCE, MCSE or CCNA)
Server monitoring and reaction - server and application monitoring, custom escalation and response with monthly reporting
Fully managed backup - All data backed up o high availability storage array, 24x7 monitoring and reaction of backup processes, daily incremental or differential backup
1-hour hardware replacement SLA - All Managed Dedicated Servers are guaranteed o have failed components replaced within 1-hour

Managed Hosting - (Northstar Managed Hosting)

1-hour hardware replacement SLA with 15-minute critical incident response time - All Managed Hosting customers are guaranteed o premium support and response times
Proactive dedicated support team delivering Anticipation Advantage TM Methodology
+ Server monitoring and reaction - server and application monitoring, custom escalation and response with monthly reporting
+ Fully managed backup - All data backed up o high availability storage array, 24x7 monitoring and reaction of backup processes, daily incremental or differential backups
+ Ongoing security, vulnerability and patch management
+ Regular IT business and capacity planning
+ Comprehensive environment, policy and procedure documentation run book
+ Dedicated DBA services providing database management and optimization

Collocation

World-class SAS-70 Type II data centre space available in Dallas Texas
Ability o handle high power density requirements
Support from single cabinets o custom cages
Monitored physical security access 24x7 with multi-factor authentication required for access
Remote "hands and eyes" services available
Wide variety of support-on-demand options
Leverage The Planet's industry leading network of utilize your own dedicated lease lines

Pricing - coming soon